FLSA Status: Non-Exempt
Job Summary: Accurately and efficiently process and record routine transactions for bank customers as well as promote and advise on the bank’s products and services. Responsible for the performance of, but not limited to, the below-listed duties
Reports to: Local Manager
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Job Education and Experience:
- High School diploma or equivalent
- Some clerical, administrative, cash handling, sales, or customer service experience is preferred
- Relevant computer skills
Main Duties & Responsibilities:
- Promotes and maintains good public relations with customers
- Accepts and processes deposits, withdrawals, and loan payments
- Sells cashier checks and travelers checks
- Cash checks for customers
- Provides customer information within authorized limitations
- Directs customers to management when unable to meet customer's needs
- Balances totals and corrects cash drawer daily
- Assists Head Teller, other Tellers, and CSRs when needed
- Posts night deposits and mail as required.
- Cross-training to assist at the customer service desk when needed
- Attend job-specific bank training courses when offered
- Cross-sells bank services
- Complies with all bank and personnel policies and procedures, including but not limited to policies and procedures regarding the Bank Secrecy Act
- Complete periodic training provided and/or required by PFB, including but not limited to BSA training within the required time frames assigned
- Other duties as assigned
The above-listed responsibilities are not intended to be all-inclusive of job duties but rather a list of the major duties and responsibilities associated with this particular position.
Job Competencies:
- Willingness to work flexible hours
- Strong listening and communication skills
- Honesty and integrity
- Aptitude for figures
- Accuracy and attention to details
- Ability to type
- Stress tolerance
- Neat appearance
- Pleasant personality
- Must be able to stand for long periods of time
AAP/EEO Statement: Planters First Bank is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions.
Acknowledgment: I have read the foregoing job description and understand the responsibilities of the job.