Your mobile device provides convenient access to your email, bank, and social media accounts. Unfortunately, it can potentially provide the same convenient access for criminals. Planters First Bank, the Georgia Bankers Association, and the American Bankers Association recommend following these tips to keep your information and your money safe.
Set Fraud Alerts
Enhance the security of your debit card and accounts by setting up customized account alerts! This smart feature keeps you informed of account activity in real time. Choose the types of alerts you want and how you’d like to receive them. Just log in to your online banking account and select "Alerts" to get started. Your peace of mind is our top priority!
Online & Mobile Banking
Help Protect Yourself from Fraud with E-Statements
Planters First Bank is committed to keeping your personal information safe. One simple way to help eliminate fraud is by switching to free e-statements.
- Instant Access: You will receive an email as soon as your statement is ready—no more waiting for the mail.
- Secure: Your statements are protected behind Planters First Bank’s secure Online Banking platform, not in a mailbox where they could be stolen.
- Convenient: Easily review, print, or download your statements anytime. *Includes the check images
- Long-Term Access: Your statements remain available online for 18 months.
- Free Service: E-statements are completely free!
See Why E-Statements Protect Your Personal Information Better than Paper : Enrolling in e-statements is quick and simple through your Online Banking account. By switching to e-statements, you’ll help protect your account from fraud while enjoying faster, safer, and easier access to your information.
Planters First Bank’s Fraud Academy
Planters First Bank is committed to protecting our customers from fraud. To address this top concern, we developed a unique initiative, the Planters First Bank Fraud Academy, which trains and certifies our team as Fraud Detection Specialists.
The Academy is an annual training program that equips our team with the knowledge and tools to identify and prevent scams and fraudulent activity. Our instructors include in-house financial crime experts as well as guest specialists from local and federal law enforcement agencies. Employees who successfully complete the program earn certification in detecting fraud schemes such as counterfeit checks, elder abuse, romance scams, and many other common threats.
At Planters First Bank, customer protection is our priority. We take pride in proactively providing this extensive training, ensuring our team is prepared to safeguard our community against fraud.
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